Queueing Etiquette in Democratic Republic of the Congo

Queueing is often informal and flexible, so expect people to cluster near the service point and to move forward by negotiation, familiarity, or who arrived first rather than by a strict single-file line. In busy markets, banks, and government offices, it helps to stay patient, watch how locals are handling the line, and be ready for someone to ask who is next or to let a person with a clear errand go ahead.