People generally expect respectful, low-key inclusivity in public life: avoid making assumptions about someone’s ethnicity, religion, or politics, and use neutral, polite language when meeting new people. Bosnia and Herzegovina is still shaped by its
Bosniak,
Serb, and
Croat communities and by the legacy of the war, so sensitive topics can matter quickly; in mixed company, it is best to let people define their own identity and to follow their lead on how openly they want to discuss it.